Fresh Haven Cleaning Co. Terms and Conditions

1. Definitions

“Client” refers to the individual or organization hiring Fresh Haven Cleaning Co. services.
“Services” refers to the cleaning services provided by Fresh Haven Cleaning Co.
“Agreement” refers to these Terms and Conditions.

2. Scope of Work

Fresh Haven Cleaning Co. will provide cleaning services as agreed upon with the Client.
The scope of work may include, but is not limited to, general cleaning, standard cleaning, basic cleaning, deep cleaning, window cleaning, vehicle cleaning and specialized cleaning services.

3. Payment Terms

The Client agrees to pay Fresh Haven Cleaning Co. the agreed-upon rate for services rendered.

Payment Terms:

Residential Clients: Payment is due on the same day of service receipt.
Commercial Clients: Payment is due within 7 days of receipt of invoice.

Payment Methods:

– Bank transfer
– Cash

Late Payments:

A 10% fee of the outstanding balance will be applied to late payments.

Invoice Delivery:

Invoices will be sent via email.

4. Cancellation Policy

The Client may cancel scheduled services within 48 hours notice.

Failure to provide adequate notice may result in a $50 cancellation fee.

5. Liability and Insurance

Fresh Haven Cleaning Co. maintains public liability insurance to cover damages or injuries caused during service delivery.

The Client acknowledges that Fresh Haven Cleaning Co. is not responsible for damages or losses resulting from pre-existing conditions or circumstances beyond their control.

6. Confidentiality and Data Protection

Fresh Haven Cleaning Co. is committed to maintaining confidentiality and protecting Client data in accordance with applicable laws and regulations, including:

Privacy Act 1988 (Cth) (Australia)
General Data Protection Regulation (GDPR) (EU)
Other relevant data protection laws

We ensure that all Client information, including personal and sensitive data, is:

– Collected lawfully and fairly
– Stored securely
– Protected from unauthorized access, disclosure, or use
– Only shared with authorized personnel or third-party service providers (with Client consent)

Use of Images

With Client consent, Fresh Haven Cleaning Co. may use before and after photos of cleaning services for:

-Marketing purposes (e.g., social media, website)
-Quality control and training
-Testimonials

Client consent for image use can be withdrawn at any time.

Client Rights

– Access to personal data
– Correction or deletion of inaccurate data
– Opt-out of marketing communications

7. Intellectual Property

Fresh Haven Cleaning Co. retains all intellectual property rights to their materials, including logos, trademarks, and trade secrets.

8. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of Perth Australia

9. Dispute Resolution

Any disputes arising from this Agreement will be resolved in the following manner:

(a) Informal Resolution: The Client shall first contact Fresh Haven Cleaning Co. in writing (via email) to resolve any disputes or concerns. We will make reasonable efforts to resolve the issue privately.

(b) Alternative Dispute Resolution (ADR): If the dispute cannot be resolved informally, the parties agree to engage in alternative dispute resolution through:

(i) Mediation: Conducted by a neutral third-party mediator.
(ii) Arbitration: Conducted by a single arbitrator, in accordance with the laws of Perth Australia.

10. Changes to Terms and Conditions

Fresh Haven Cleaning Co. reserves the right to modify these Terms and Conditions at any time, without notice.

11. Acceptance

By engaging Fresh Haven Cleaning Co. services, the Client acknowledges that they have read, understood, and accepted these Terms and Conditions.

12. Contact Information

Fresh Haven Cleaning Co. contact information:
Address: 25/108 Palace Tower St. Georges Perth 6000
Phone: 0421379912
Email: hello.freshhavencleaning@gmail.com

Entry Criteria:

Existing clients of Fresh Haven Cleaning Co and Luxe Lashes by Angel receive (2 entries).
Each tie-up and sponsor receive (1 entry).
Like and follow our Facebook page (1 entry)
Leave a 5-star Google review: (1 entry)
Recommend us on Facebook: (1 entry)
Share us in your Instagram stories: (1 entry)
Like and follow our sponsor/tie-up’s Facebook page: (1 entry)
Leave our sponsor/tie-up a 5-star review: (1 entry)
Recommend our sponsor/tie-up on Facebook: (1 entry)
Share our sponsor/tie-up in your Instagram stories: (1 entry)
Successful Referral to your friend/family: (1 entry)

You’ll receive (12 entries) into our grand draw when you complete all the criteria mentioned above.

Additional Entry Criteria for Luxe Lashes by Angel:

Earn entries for our grand draw by purchasing Luxe Lashes packages. The number of entries you receive is based on the package you purchase.

– Luxe Lashes by Angel Eyelash Extensions Package Holders:

6-session package: Receive (6 entries)
12-session package: Receive 1 entry per session (total of 12 entries)
24-session package: Receive (24 entries)

Note: Entries will accumulate based on the package purchases until the grand draw is announced on October 30, 2024. The more packages you purchase, the more entries you’ll receive.

Additional Entry Criteria for Fresh Haven Cleaning Co.:

Earn entries for our grand draw by booking our residential, commercial, or vehicle cleaning services. The number of entries you receive is based on the frequency of your bookings.

Residential clients: Receive 1 entry per cleaning session. For example, if you book 2 cleanings per week, that’s (8 entries) per month.
Commercial clients: Receive 1 entry per cleaning session. For example, if you book 5 cleanings per week, that’s (20 entries) per month.
Vehicle cleaning clients: Receive 1 entry per vehicle cleaning session. For example:

– 1 vehicle cleaning per month = (1 entry)

– 2 vehicle cleanings per month = (2 entries)

– 3 vehicle cleanings per month = (3 entries)

Your entries will accumulate each month until the grand draw is announced on October 30, 2024. The more you book our cleaning services, the more entries you’ll receive.

Example:

– Residential client books 2 cleanings/week 8 entries/month + 2 vehicle cleanings/month 2 entries = (10 entries/month)

– Commercial client books 5 cleanings/week 20 entries/month + 3 vehicle cleanings/month 3 entries = (23 entries/month)

The more criteria you complete, the higher your chances of winning.

Example: Combining Entries from Fresh Haven Cleaning Co. and Luxe Lashes by Angel

Meet Haseena, a valued client of both Fresh Haven Cleaning Co. and Luxe Lashes by Angel. She’s a great example of how combining entries from both businesses can increase her chances of winning the grand draw.

Hasseena purchased a 24-session eyelash extension package deal (24 entries) and also booked residential cleaning services with us, receiving:

– 2 standard cleanings/week (8 entries/month)

– 2 vehicle cleanings/month (2 entries)

Total entries from cleaning services: 8 + 2 = 10 entries

Adding her eyelash extension package deal entries: 10 + 24 = 34 entries

But that’s not all! Haseena also completed the additional criteria mentioned above, earning her 12 extra entries. However, we’ll deduct 2 entries since she already received entries for her eyelash extension package deal and residential cleaning services.

Total entries: 10 + 24 + 10 = 44 entries

Haseena’s example shows that the more entries you have, the higher your chances of winning the grand draw. By combining entries from both Fresh Haven Cleaning Co. and Luxe Lashes by Angel, you can increase your chances of winning.

NON-MONETARY SPONSORSHIP 🎉

We welcome sponsors who can offer valuable products, services, educational resources, or digital goods to support our grand draw. Here are some ideas:

Products: 🎁

Gift baskets or hampers
Luxury items (e.g., skincare sets, fragrances)
Electronics (e.g., smartwatches, headphones)
Home appliances or decor
Vegan Cleaning Products (e.g., plant-based cleaning solutions, eco-friendly cleaning tools)

Services: 🛍️

Spa treatments or massages
Photography sessions
Fitness classes or personal training
Consulting services (e.g., marketing, wellness)
Co-working/Virtual Office services (e.g., shared office space, virtual meeting rooms, business registration addresses)
Salon Services (e.g., haircuts, styling, makeup, nail care)
Gym Membership

Educational Resources: 📚

Online courses or tutorials
E-books or digital guides
Workshops or masterclasses
Mentorship programs
Professional Certifications or Licenses (e.g., culinary arts, business management, wellness coaching)

Digital Goods: 💻

Software or app subscriptions
Digital art or design assets
Music or audio resources
Exclusive access to digital content

Food Industry Sponsorship Ideas: 🍴

Gourmet Food Basket: Offer a gift basket filled with specialty foods, such as artisanal cheeses, crackers, jams, and chocolates.
Catering Services: Provide catering for events or meetings, offering a variety of cuisines and menus.
Food Truck Voucher: Offer vouchers for a free food truck experience, allowing winners to enjoy a meal on-the-go.
Cooking Class: Sponsor a cooking class or workshop, teaching participants how to prepare a new cuisine or dish.
Specialty Ingredients: Offer a selection of specialty ingredients, such as truffles, infused oils, or exotic spices.
Meal Delivery: Sponsor a meal delivery service, providing winners with a set number of meals or credits.
Food and Beverage Pairing: Host a food and beverage pairing event, featuring expertly paired dishes and drinks.
Restaurant Voucher: Offer vouchers for a free meal or dining experience at a local restaurant.
Artisanal Food Subscription: Sponsor a subscription to an artisanal food delivery service, sending winners a monthly selection of small-batch goods.
Food Festival Tickets: Offer tickets to a local food festival, allowing winners to sample a variety of cuisines and dishes.

In Exchange for Your Non-Monetary Sponsorship: 🤝

Promotion of your brand on our social media platforms
Recognition on our website and marketing materials
Entries into the grand draw (dependent on the value of your sponsorship)
Opportunity to reach our audience and grow your customer base
Your business will be included in our paid ads campaign

SPONSORSHIP TERMS AND CONDITIONS: 📝

Fresh Haven Cleaning Co. and Luxe Lashes by Angel (collectively, “We”) are excited to partner with sponsors like you to support our business endeavors. In exchange for your sponsorship, we offer the following benefits:

Sponsorship Tiers: 🎯

1. Platinum Sponsor (Products/Services Worth $1000+):

Business name featured in our Facebook ad campaign
Business name listed on our website and all social media platforms
15-20 entries into the grand draw

2. Gold Sponsor (Products/Services Worth $500-$999):

Business name featured on our website
Business name mentioned on all social media platforms
5-10 entries into the grand draw

3. Silver Sponsor (Products/Services Worth $300-$499):

Business name mentioned on all social media platforms
3-5 entries into the grand draw

Additional Terms:

Every sponsor must choose a beneficiary (select a name to be entered into the grand draw) or opt to enter their own name.
The grand draw will take place on October 30, 2024.
We reserve the right to promote our sponsors’ businesses on our social media platforms, website, and marketing materials.
Sponsors must provide us with their business name, logo, and any other necessary information to facilitate promotion.
You must reside in Perth Australia.

By sponsoring us, you agree to these terms and conditions. We appreciate your support and look forward to partnering with you! 🙏

Please contact us to discuss how your non-monetary sponsorship can support our grand draw and benefit your brand! 📲

Contact Phone: 0421379912
Email: hello.freshhavencleaning@gmail.com

Websites: (www.freshhavencleanco.com) and (www.luxelashesbyangel.com)